Phone Systems


PBX vs. VoIP

The PBX phone system is the traditional analog phone system that has  been in use for decades. A PBX system consists of direct line-to-line  connections made by an exchange. When your employees pick up a phone and  make a call to a customer, they are physically connected through the  exchange network.

VoIP systems on the other hand use the Internet to package voice  signals into data packets that are transferred over the Internet. So  when employees pick up a phone to talk with a customer, the voice  signals are transmitted through your network and then over the Internet.